Incidents | Hyperline Incidents reported on status page for Hyperline https://status.hyperline.co/ https://d1lppblt9t2x15.cloudfront.net/logos/c4abf027516b82ff89092d2470221ee2.png Incidents | Hyperline https://status.hyperline.co/ en Degraded services https://status.hyperline.co/incident/793489 Wed, 24 Dec 2025 11:06:00 -0000 https://status.hyperline.co/incident/793489#912f2bd0c469dee41fc154a8e1a52bfc808233ef35f1349be3fc7ae68e0eaa5d All missing events from the API ingestion calls have been fully recovered and processed in Hyperline. All services are back to normal, and data is fully up to date. Degraded services https://status.hyperline.co/incident/793489 Wed, 24 Dec 2025 09:37:00 -0000 https://status.hyperline.co/incident/793489#a08d31a31bab6cc96391a83842b41e8e6d85a4acd6ca6b07b09d61d078d55eeb We have identified the events from the API ingestion calls that were not successful during the incident. This issue impacted a very small number of customers. Hyperline will replay the affected events to ensure usage is processed correctly. No action is required on your side, and usage should be reflected as expected once the replay is completed. Our team is actively working on the replay process and will continue monitoring until the situation is fully resolved. We will provide another update once the replay is complete. Degraded services https://status.hyperline.co/incident/793489 Wed, 24 Dec 2025 07:50:00 -0000 https://status.hyperline.co/incident/793489#a672551aaf641e52e183d89cb1f8dc791d06ce182ac76b30d5d63c28f628f87b We have identified the cause of the incident as unexpectedly large event ingestion volumes, which impacted some customers. Core services have been restored and are back to normal operation. We are continuing to monitor closely to ensure stability. Event ingestion status: - Events ingested via dataloaders have been processed normally. - Events sent through the API have not been ingested during this period. We are actively investigating recovery options and determining how to safely reprocess or restore the impacted API events. Degraded services https://status.hyperline.co/incident/793489 Wed, 24 Dec 2025 07:50:00 -0000 https://status.hyperline.co/incident/793489#a672551aaf641e52e183d89cb1f8dc791d06ce182ac76b30d5d63c28f628f87b We have identified the cause of the incident as unexpectedly large event ingestion volumes, which impacted some customers. Core services have been restored and are back to normal operation. We are continuing to monitor closely to ensure stability. Event ingestion status: - Events ingested via dataloaders have been processed normally. - Events sent through the API have not been ingested during this period. We are actively investigating recovery options and determining how to safely reprocess or restore the impacted API events. Degraded services https://status.hyperline.co/incident/793489 Wed, 24 Dec 2025 07:50:00 -0000 https://status.hyperline.co/incident/793489#a672551aaf641e52e183d89cb1f8dc791d06ce182ac76b30d5d63c28f628f87b We have identified the cause of the incident as unexpectedly large event ingestion volumes, which impacted some customers. Core services have been restored and are back to normal operation. We are continuing to monitor closely to ensure stability. Event ingestion status: - Events ingested via dataloaders have been processed normally. - Events sent through the API have not been ingested during this period. We are actively investigating recovery options and determining how to safely reprocess or restore the impacted API events. Degraded services https://status.hyperline.co/incident/793489 Wed, 24 Dec 2025 02:01:00 -0000 https://status.hyperline.co/incident/793489#a2efc9cd31119206f777155e0be9b70d1e3f720305d10100123017d8eeb0f46a We are currently investigating an incident impacting service availability. The UI is partially unavailable for some customers, and API event ingestion is currently unavailable. Our teams are actively working to identify the root cause and restore normal operations. We will provide an update as soon as more information becomes available. Degraded services https://status.hyperline.co/incident/793489 Wed, 24 Dec 2025 02:01:00 -0000 https://status.hyperline.co/incident/793489#a2efc9cd31119206f777155e0be9b70d1e3f720305d10100123017d8eeb0f46a We are currently investigating an incident impacting service availability. The UI is partially unavailable for some customers, and API event ingestion is currently unavailable. Our teams are actively working to identify the root cause and restore normal operations. We will provide an update as soon as more information becomes available. Degraded services https://status.hyperline.co/incident/793489 Wed, 24 Dec 2025 02:01:00 -0000 https://status.hyperline.co/incident/793489#a2efc9cd31119206f777155e0be9b70d1e3f720305d10100123017d8eeb0f46a We are currently investigating an incident impacting service availability. The UI is partially unavailable for some customers, and API event ingestion is currently unavailable. Our teams are actively working to identify the root cause and restore normal operations. We will provide an update as soon as more information becomes available. API recovered https://status.hyperline.co/ Fri, 19 Dec 2025 14:16:16 +0000 https://status.hyperline.co/#d2364aa9ad20abc58606029d57023f654109c2570dd7373b4bc99bada4f76531 API recovered API went down https://status.hyperline.co/ Fri, 19 Dec 2025 14:13:18 +0000 https://status.hyperline.co/#d2364aa9ad20abc58606029d57023f654109c2570dd7373b4bc99bada4f76531 API went down API recovered https://status.hyperline.co/ Thu, 18 Dec 2025 01:10:28 +0000 https://status.hyperline.co/#f9ff42a2f3133f36f46318c72af335a6d2c8f03ae5b0656083f001c5afabe4be API recovered API went down https://status.hyperline.co/ Thu, 18 Dec 2025 01:04:10 +0000 https://status.hyperline.co/#f9ff42a2f3133f36f46318c72af335a6d2c8f03ae5b0656083f001c5afabe4be API went down Marketing website recovered https://status.hyperline.co/ Fri, 05 Dec 2025 09:14:59 +0000 https://status.hyperline.co/#a6acc8429bbcd81d06a19cf14f5525f88f5e6ea3c1135483c0ec46bfd1607acd Marketing website recovered Marketing website went down https://status.hyperline.co/ Fri, 05 Dec 2025 08:50:32 +0000 https://status.hyperline.co/#a6acc8429bbcd81d06a19cf14f5525f88f5e6ea3c1135483c0ec46bfd1607acd Marketing website went down App recovered https://status.hyperline.co/ Thu, 04 Dec 2025 17:49:30 +0000 https://status.hyperline.co/#e39461e16af6004df10f7087a757f6fa51183ce37b8687f23413f0847fafd9be App recovered App went down https://status.hyperline.co/ Thu, 04 Dec 2025 17:46:28 +0000 https://status.hyperline.co/#e39461e16af6004df10f7087a757f6fa51183ce37b8687f23413f0847fafd9be App went down API recovered https://status.hyperline.co/ Fri, 28 Nov 2025 09:00:07 +0000 https://status.hyperline.co/#daf85d73e5e31ce6f8a694f1fd58a83bc258006344c672bbb848a838b414e350 API recovered API went down https://status.hyperline.co/ Fri, 28 Nov 2025 08:51:30 +0000 https://status.hyperline.co/#daf85d73e5e31ce6f8a694f1fd58a83bc258006344c672bbb848a838b414e350 API went down App recovered https://status.hyperline.co/ Wed, 19 Nov 2025 17:08:06 +0000 https://status.hyperline.co/#2ef2a68b6935f564adab722fec4e22ed22e719c62b6207398480f4d084a513b3 App recovered App went down https://status.hyperline.co/ Wed, 19 Nov 2025 17:05:07 +0000 https://status.hyperline.co/#2ef2a68b6935f564adab722fec4e22ed22e719c62b6207398480f4d084a513b3 App went down API recovered https://status.hyperline.co/ Sun, 16 Nov 2025 13:23:15 +0000 https://status.hyperline.co/#256402f825cc08392047f73b7d28ede034e0055a6faacfc94f3e51f1d4d47683 API recovered API went down https://status.hyperline.co/ Sun, 16 Nov 2025 13:20:15 +0000 https://status.hyperline.co/#256402f825cc08392047f73b7d28ede034e0055a6faacfc94f3e51f1d4d47683 API went down API recovered https://status.hyperline.co/ Wed, 12 Nov 2025 09:30:25 +0000 https://status.hyperline.co/#3f6d8b168a255f0859d3ca312f4f50ff28c4ae5b2f5ae874da9e5d9a8817d4f6 API recovered API went down https://status.hyperline.co/ Wed, 12 Nov 2025 09:28:21 +0000 https://status.hyperline.co/#3f6d8b168a255f0859d3ca312f4f50ff28c4ae5b2f5ae874da9e5d9a8817d4f6 API went down Degraded performance across Hyperline app and APIs https://status.hyperline.co/incident/746997 Tue, 21 Oct 2025 06:43:00 -0000 https://status.hyperline.co/incident/746997#cfc643a706c4e186d4f86cf05b0f74390a90787dcdd34e28587c65c8dde6cd3f All systems are back to normal Degraded performance across Hyperline app and APIs https://status.hyperline.co/incident/746997 Tue, 21 Oct 2025 06:43:00 -0000 https://status.hyperline.co/incident/746997#cfc643a706c4e186d4f86cf05b0f74390a90787dcdd34e28587c65c8dde6cd3f All systems are back to normal Degraded performance across Hyperline app and APIs https://status.hyperline.co/incident/746997 Tue, 21 Oct 2025 06:43:00 -0000 https://status.hyperline.co/incident/746997#cfc643a706c4e186d4f86cf05b0f74390a90787dcdd34e28587c65c8dde6cd3f All systems are back to normal Degraded performance across Hyperline app and APIs https://status.hyperline.co/incident/746997 Tue, 21 Oct 2025 06:43:00 -0000 https://status.hyperline.co/incident/746997#cfc643a706c4e186d4f86cf05b0f74390a90787dcdd34e28587c65c8dde6cd3f All systems are back to normal Degraded performance across Hyperline app and APIs https://status.hyperline.co/incident/746997 Mon, 20 Oct 2025 09:58:00 -0000 https://status.hyperline.co/incident/746997#db1668df792b6172d4c036b87e5732a970172f6d32c6d2dbc7271a5cb7987f3b Traffic and usage on Hyperline have now largely returned to normal. The CRM widget may still experience degraded service. Degraded performance across Hyperline app and APIs https://status.hyperline.co/incident/746997 Mon, 20 Oct 2025 09:58:00 -0000 https://status.hyperline.co/incident/746997#db1668df792b6172d4c036b87e5732a970172f6d32c6d2dbc7271a5cb7987f3b Traffic and usage on Hyperline have now largely returned to normal. The CRM widget may still experience degraded service. Degraded performance across Hyperline app and APIs https://status.hyperline.co/incident/746997 Mon, 20 Oct 2025 09:58:00 -0000 https://status.hyperline.co/incident/746997#db1668df792b6172d4c036b87e5732a970172f6d32c6d2dbc7271a5cb7987f3b Traffic and usage on Hyperline have now largely returned to normal. The CRM widget may still experience degraded service. Degraded performance across Hyperline app and APIs https://status.hyperline.co/incident/746997 Mon, 20 Oct 2025 09:58:00 -0000 https://status.hyperline.co/incident/746997#db1668df792b6172d4c036b87e5732a970172f6d32c6d2dbc7271a5cb7987f3b Traffic and usage on Hyperline have now largely returned to normal. The CRM widget may still experience degraded service. Degraded performance across Hyperline app and APIs https://status.hyperline.co/incident/746997 Mon, 20 Oct 2025 09:32:00 -0000 https://status.hyperline.co/incident/746997#a657197ad54d739024031d582b5bc335a9fcacccc024344b9dd97b88d902e951 This incident was caused by ongoing issues in the AWS us-east-1 data center, which affected some of our dependent tools. Upstream incident: https://health.aws.amazon.com/health/status Degraded performance across Hyperline app and APIs https://status.hyperline.co/incident/746997 Mon, 20 Oct 2025 09:32:00 -0000 https://status.hyperline.co/incident/746997#a657197ad54d739024031d582b5bc335a9fcacccc024344b9dd97b88d902e951 This incident was caused by ongoing issues in the AWS us-east-1 data center, which affected some of our dependent tools. Upstream incident: https://health.aws.amazon.com/health/status Degraded performance across Hyperline app and APIs https://status.hyperline.co/incident/746997 Mon, 20 Oct 2025 09:32:00 -0000 https://status.hyperline.co/incident/746997#a657197ad54d739024031d582b5bc335a9fcacccc024344b9dd97b88d902e951 This incident was caused by ongoing issues in the AWS us-east-1 data center, which affected some of our dependent tools. Upstream incident: https://health.aws.amazon.com/health/status Degraded performance across Hyperline app and APIs https://status.hyperline.co/incident/746997 Mon, 20 Oct 2025 09:32:00 -0000 https://status.hyperline.co/incident/746997#a657197ad54d739024031d582b5bc335a9fcacccc024344b9dd97b88d902e951 This incident was caused by ongoing issues in the AWS us-east-1 data center, which affected some of our dependent tools. Upstream incident: https://health.aws.amazon.com/health/status Degraded performance across Hyperline app and APIs https://status.hyperline.co/incident/746997 Mon, 20 Oct 2025 07:15:00 -0000 https://status.hyperline.co/incident/746997#82bdba585c149e0b5ee21d8c4c506e15d43e32e0df062b85e2ca237092e96027 AWS is experiencing a major outage. Hyperline services are partially impacted, which may cause the app or CRM widget to fail to load, or lead to API timeouts. We are monitoring the situation closely. Degraded performance across Hyperline app and APIs https://status.hyperline.co/incident/746997 Mon, 20 Oct 2025 07:15:00 -0000 https://status.hyperline.co/incident/746997#82bdba585c149e0b5ee21d8c4c506e15d43e32e0df062b85e2ca237092e96027 AWS is experiencing a major outage. Hyperline services are partially impacted, which may cause the app or CRM widget to fail to load, or lead to API timeouts. We are monitoring the situation closely. Degraded performance across Hyperline app and APIs https://status.hyperline.co/incident/746997 Mon, 20 Oct 2025 07:15:00 -0000 https://status.hyperline.co/incident/746997#82bdba585c149e0b5ee21d8c4c506e15d43e32e0df062b85e2ca237092e96027 AWS is experiencing a major outage. Hyperline services are partially impacted, which may cause the app or CRM widget to fail to load, or lead to API timeouts. We are monitoring the situation closely. Degraded performance across Hyperline app and APIs https://status.hyperline.co/incident/746997 Mon, 20 Oct 2025 07:15:00 -0000 https://status.hyperline.co/incident/746997#82bdba585c149e0b5ee21d8c4c506e15d43e32e0df062b85e2ca237092e96027 AWS is experiencing a major outage. Hyperline services are partially impacted, which may cause the app or CRM widget to fail to load, or lead to API timeouts. We are monitoring the situation closely. Degraded performance https://status.hyperline.co/incident/735752 Wed, 01 Oct 2025 13:35:00 -0000 https://status.hyperline.co/incident/735752#42bf25efc92c8793d8cb65dada2eaa6a8e8aaaed03cacf0940ba0daae2adda20 The fix has been rolled out and services are back to normal. The team continues to monitor the systems. Degraded performance https://status.hyperline.co/incident/735752 Wed, 01 Oct 2025 13:35:00 -0000 https://status.hyperline.co/incident/735752#42bf25efc92c8793d8cb65dada2eaa6a8e8aaaed03cacf0940ba0daae2adda20 The fix has been rolled out and services are back to normal. The team continues to monitor the systems. Degraded performance https://status.hyperline.co/incident/735752 Wed, 01 Oct 2025 13:03:00 -0000 https://status.hyperline.co/incident/735752#67cf22742398eb6a39906ca18e6215f83e4d8b7177d2a9c63eee39f2e19ab090 The problem has been identified by the engineering team. A remediation related to data storage has been planned and is currently being rolled out. Degraded performance https://status.hyperline.co/incident/735752 Wed, 01 Oct 2025 13:03:00 -0000 https://status.hyperline.co/incident/735752#67cf22742398eb6a39906ca18e6215f83e4d8b7177d2a9c63eee39f2e19ab090 The problem has been identified by the engineering team. A remediation related to data storage has been planned and is currently being rolled out. Degraded performance https://status.hyperline.co/incident/735752 Wed, 01 Oct 2025 12:38:00 -0000 https://status.hyperline.co/incident/735752#ff27520411734c1ee6839801867641f027773547685e25da3710504ffb2b3251 Some customers may experience degraded performance when accessing the product or using the API. Degraded performance https://status.hyperline.co/incident/735752 Wed, 01 Oct 2025 12:38:00 -0000 https://status.hyperline.co/incident/735752#ff27520411734c1ee6839801867641f027773547685e25da3710504ffb2b3251 Some customers may experience degraded performance when accessing the product or using the API.