Back to overview
Degraded

Degraded performance across Hyperline app and APIs

Oct 20, 2025 at 7:15am UTC
Affected services
App
API
App
API

Resolved
Oct 21, 2025 at 6:43am UTC

All systems are back to normal

Updated
Oct 20, 2025 at 9:58am UTC

Traffic and usage on Hyperline have now largely returned to normal.

The CRM widget may still experience degraded service.

Updated
Oct 20, 2025 at 9:32am UTC

This incident was caused by ongoing issues in the AWS us-east-1 data center, which affected some of our dependent tools.

Upstream incident: https://health.aws.amazon.com/health/status

Created
Oct 20, 2025 at 7:15am UTC

AWS is experiencing a major outage. Hyperline services are partially impacted, which may cause the app or CRM widget to fail to load, or lead to API timeouts.

We are monitoring the situation closely.