Degraded performance across Hyperline app and APIs
Resolved
Oct 21, 2025 at 6:43am UTC
All systems are back to normal
Affected services
Updated
Oct 20, 2025 at 9:58am UTC
Traffic and usage on Hyperline have now largely returned to normal.
The CRM widget may still experience degraded service.
Affected services
Updated
Oct 20, 2025 at 9:32am UTC
This incident was caused by ongoing issues in the AWS us-east-1 data center, which affected some of our dependent tools.
Upstream incident: https://health.aws.amazon.com/health/status
Affected services
Created
Oct 20, 2025 at 7:15am UTC
AWS is experiencing a major outage. Hyperline services are partially impacted, which may cause the app or CRM widget to fail to load, or lead to API timeouts.
We are monitoring the situation closely.
Affected services